Unleash the power of SALESFORCE with our ON DEMAND services

As a Salesforce integrator, we help companies of all sizes and in all industries implement their customer relationship strategy.
With Salesforce, you get a 360-degree view of your customers on a single, mobile platform.
Our primary objective is to remove time-consuming tasks from our customers so that they can gain peace of mind and focus on their core business.

We deliver turnkey solutions and provide personalized support to our customers so that they are fully operational and autonomous.

cat partner Salesforce

+5 years

of Salesforce expertise

50%

international customers

100%

certified consultants

cat and einstein salesforce

Your customer relationship management concerns

  • Get started without wasting time with fully customized cloud solutions.
  • Sell better with ready-made ideas for sales approaches (data, articles, reports, …. exclusive resources).
  • Collaborate and communicate efficiently.
  • Opt for data-driven management to stay ahead of the game! The monitoring and evaluation of the company starts to show results when it makes good use of information, intelligent reports.
  • To work anywhere anytime! A complete mobile application and features adapted to any access.
  • Have a user-friendly platform, with advanced IA features, interconnected to the rest of the SI.
  • Have a platform that continuously adapts to the changing world!
  • Empower teams, use information appropriately.

Opéra’s offer – Salesforce

Customer 360 einstein ai

Whether you’re implementing Salesforce for the first time or looking to transform the customer experience of your current setup, we have a consultant who can help.

Salesforce

Opéra’s Salesforce consulting services make the tool work for you, not against you.

Technical or commercial skills.

.Short or long term.

.Integrations or optimizations.

cat & computer

Council

Consulting to deepen, share best practices and customize the environment.

Salesforce Administrator as a Service

Support for filling, dashboard creation, authorization management, process generator, flows, Apex

Salesforce functional consulting and change management

Salesforce Custom Development

Salesforce Data Migration

Data import wizard, data loader, external identifiers, mapping, automatic matching.

Salesforce Analytics

Einstein, Einstein Discovery, Rapports, Visualisations

rocket

Quick start

Deployment for those who are new to Salesforce.

Our team uses out-of-the-box solutions to configure your environment within weeks.

 

 

Focus on SALESFORCE CRM Table expertise

Harness the power of data and enable real-time decision making!

Approach according to the level of maturity

table salesforce

Our Salesforce experts help you discover the business and customer data that accelerates overall growth. Tableau CRM leverages AI to discover insights, product results, and improve overall efficiency.

Unlocking information from the field

Field service analysis helps companies track the performance of their managers in detail. Thus, it limits production variances.

Our professionals create a customized dashboard that offers greater flexibility.

Support multiple source analysis

Tableau CRM provides access to actionable information from all business sources found in Salesforce.

Information fed by the IA

Businesses can take intelligent actions using artificial intelligence, such as sales, services, and other marketing information. It also helps unlock the recommendations and uses of analytics on the Salesforce platform.

Customized analyses

Our Salesforce professionals help you get the right and accurate information about your business requirements and performance using analytics.

We develop custom analytics on Tables CRM, where you can collaborate and share information across the team.

 

 

Resources offered by Opéra (white papers contact us)

Training provided by Opéra

In English and French, Tableau CRM Training

  • Chap 1: Basic Terms
  • Chap 2: Dataset Builder
  • Chap 3: DataPrep/Recipes
  • Chap 4: Lens & Explorations
  • Chap 5: Dashboard Basics
  • Chap 6: Collaboration
  • Chap 7: Compare Tables
  • Chap 8: Configure Actions
  • Chap 9: Layouts & Mobile App
  • Chap 10: Embedding
  • Chap 11: Connect Data Sources
  • Chap 12: Pages
  • Chap 13: Custom Maps (GeoJson)
    Class Exercise: Business Jargon to Designer
  • Chap 14: Analytics Apps
  • Chap 15: EDI & Einstein Discovery
  • Chap 16: Intro to Tech Terms
    • Misc topics, Security, Data Considerations, Data Layer Technical, Bindings (intro), SAQL (intro), Additional Material

 

 

Our skills / Salesforce certifications

All certified

By maintaining a daily practice with solid theoretical knowledge, our engineers have passed Salesforce certification tests. We develop Salesforce products according to Salesforce best practices.

In our team, we have :

  • CERTIFIED SALESFORCE PLATFORM DEVELOPERS

  • CERTIFIED SALESFORCE ARCHITECTS

  • CERTIFIED SALESFORCE ADMINISTRATORS

  • CERTIFIED SALESFORCE APPLICATION GENERATORS