For a French pharmaceutical industry, our data analyst, data scientist pilots B to C commercial indicators.

Duration: 2 years

Team: 1 consultant

Technical environment:

Tableau CRM.

Skills mobilized:

development, management, application deployment.

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The need

  • Develop dynamic dashboards with Salesforce’s Tableau CRM solution to leverage customer data and optimize decision-making.

Project requirements and constraints

  • Develop tables that meet the business needs of the group’s various international subsidiaries
  • Ensure the evolution and non-regression of the tables already delivered

Services provided

Intervention of the consultant:​

  • Collection of needs via functional specifications.
  • Participation in business workshops to ensure a perfect match between the tables and the users’ needs.
  • Feasibility study, research of technical solutions and exchange with the client.
  • Development of the tables, proposal of improvements.
  • Management of the interface with Salesforce support for bug reports and corrections.
  • Management of the deliveries in Production and of the backup system of the previous versions.

Benefits for the customer

  • Improve strategic decision making with dashboards that enable rapid and dynamic data analysis.
  • Guarantee on-time delivery, non-regression and application performance.

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