For a French pharmaceutical industry, our data analyst, data scientist pilots B to C commercial indicators.
| Duration: 2 years
Team: 1 consultant |
Technical environment:
Tableau CRM.
Skills mobilized:
development, management, application deployment.
The need
- Develop dynamic dashboards with Salesforce’s Tableau CRM solution to leverage customer data and optimize decision-making.
Project requirements and constraints
- Develop tables that meet the business needs of the group’s various international subsidiaries
- Ensure the evolution and non-regression of the tables already delivered
Services provided
Intervention of the consultant:
- Collection of needs via functional specifications.
- Participation in business workshops to ensure a perfect match between the tables and the users’ needs.
- Feasibility study, research of technical solutions and exchange with the client.
- Development of the tables, proposal of improvements.
- Management of the interface with Salesforce support for bug reports and corrections.
- Management of the deliveries in Production and of the backup system of the previous versions.
Benefits for the customer
- Improve strategic decision making with dashboards that enable rapid and dynamic data analysis.
- Guarantee on-time delivery, non-regression and application performance.
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