Download free resources: White paper, Checklist, Webinar…
Save time in your reflection, all our contents are adapted to your needs. No technique, simple information and applicable advice.
TAKE ADVANTAGE OF THE FREE
All the content we make available on our site is completely free. You are free to download them without obligation.
The resources you can download are the result of in-depth work between our consultants and professionals in the various sectors we cover.
Welcome letter: Plan a pleasant welcome for your customers
Making your guests feel valued and listened to can only lead to excellent feedback from their stay in your hotel. Because customer satisfaction should be your priority, we have provided you with a sample welcome letter to give them upon their arrival.
Einstein Analytics is a business intelligence tool from salesForce. This tool extracts, transforms and analyzes your data for quality renderings. Ideal for consolidating your CRM, ERP, or other data sources to give your team a holistic view to make decisions quickly and efficiently.
White paper: Data and the hotel industry
Learn how to master the data around you to know how to use it wisely. The development of hotels depends on the exploitation of data, so don’t waste any more time.
White paper: Leverage information from all hotel data
If like many hotels you want to see the occupancy rate of your establishment rise, then you need to look at your data.
Checklist: A successful customer stay
Acquiring new customers is important for all businesses, including hotels. However, retention in the tourism industry is fundamental. Keep your customers coming back with this checklist.