Unleash the power of SALESFORCE with our ON-DEMAND services
As a Salesforce integrator, we support businesses of all sizes and industries in implementing their customer relationship strategy.
With Salesforce, you benefit from a 360° view of your customers on a single platform accessible on the go.
Our primary goal is to eliminate time-consuming tasks for our clients so they can gain peace of mind and refocus on their core business.
We deliver « turnkey solutions » and provide personalized support to ensure that our clients are fully operational and autonomous.
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Salesforce expertise
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International customers
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Certified
Certifiés Salesforce
Your customer relationship management concerns
- Start without wasting time with fully customized cloud solutions.
- Sell better with ready-to-use ideas for sales approaches (data, articles, reports, ... exclusive resources).
- Collaborate and communicate efficiently.
- Opt for data-driven management to stay ahead! Monitoring and evaluating the company start to show results when it uses information and smart reports wisely.
- Work from anywhere, anytime! A comprehensive mobile application with features accessible from anywhere.
- Have a user-friendly platform with advanced AI features, interconnected with the rest of the IT system.
- Have a platform that continuously adapts to the changing world!
- Empower teams, use information appropriately.
Our SALESFORCE services
Salesforce Consulting
Our consultants will understand your business goals and specific CRM challenges. Our CRM experts will assess the processes and tools that can help your team unleash the full potential of CRM.
Salesforce Administration
This involves the installation, configuration, customization, and automation of the CRM. Our experts will tailor a Salesforce solution to meet the needs of your industry and business, aiming to enhance sales efficiency, lead generation, marketing, automation, performance management, and reporting.
Salesforce Implementation and Integration
To ensure a seamless workflow across departments, we handle the complete integration of Salesforce, including cloud-to-cloud integration, cloud-to-on-premise integration, and application integration.
Salesforce Migration
We will assist you in migrating to Salesforce CRM, securely transferring all customer data and enhancing workflow.
Our SALESFORCE Expertise
Opera's EXPERT positioning in the Salesforce environment on:
- Functional and technical platform optimization,
- Customization,
- Business process performance,
- Quick start / Packages for SMEs / SMBs,
- Real-time analytics, AI.
Focus on SALESFORCE CRM Analytics Expertise
Unlock the power of data and enable real-time decision-making!
Approach based on maturity level
Our Salesforce experts help you uncover sales and customer data to accelerate overall growth. CRM Analytics leverages AI to uncover insights, product outcomes, and enhance overall efficiency.
Unlocking on-the-ground insights
Field service analysis helps businesses closely track the performance of their field managers, thereby minimizing production gaps.
Our professionals create a customized dashboard that provides greater flexibility.
Supporting analysis from multiple sources
CRM Analytics provides access to actionable insights from all sales sources within Salesforce and many other sources.
AI-powered insights
Businesses can take smart actions using artificial intelligence, such as sales, services, and other marketing insights. It also helps unlock recommendations and uses analytics on the Salesforce platform.
Customized analytics
Our Salesforce professionals help you obtain accurate and precise insights into your business requirements and performance using analytics.
Nous développons des analyses personnalisées sur Tables CRM, où vous pouvez collaborer et partager des informations au sein de l’équipe.
Resources offered by Opera (Whitepapers contact us)
Trainings offered by Opera
In French and English, CRM Analytics Training
- Chap 1: Basic Terms
- Chap 2: Dataset Builder
- Chap 3: DataPrep/Recipes
- Chap 4: Lens & Explorations
- Chap 5: Dashboard Basics
- Chap 6: Collaboration
- Chap 7: Compare Tables
- Chap 8: Configure Actions
- Chap 9: Layouts & Mobile App
- Chap 10: Embedding
- Chap 11: Connect Data Sources
- Chap 12: Pages
- Chap 13: Custom Maps (GeoJson)
Class Exercise: Business Jargon to Designer - Chap 14: Analytics Apps
- Chap 15: EDI & Einstein Discovery
- Chap 16: Intro to Tech Terms
- Misc topics, Security, Data Considerations, Data Layer Technical, Bindings (intro), SAQL (intro), Additional Material
Our Salesforce skills/certifications
All certified
By maintaining a daily practice alongside solid theoretical knowledge, our engineers have passed Salesforce certification tests. We develop Salesforce products in accordance with Salesforce best practices.
In our team, we have:
- CERTIFIED SALESFORCE PLATFORM DEVELOPERS
- CERTIFIED SALESFORCE ARCHITECTS
- CERTIFIED SALESFORCE ADMINISTRATORS
- CERTIFIED SALESFORCE APPLICATION GENERATORS
- CERTIFIED CRM ANALYTICS & EINSTEIN DISCOVERY CONSULTANTS
- CERTIFIED SALESFORCE BUSINESS ANALYST
- CERTIFIED SALES & CLOUD SERVICE CONSULTANT